Privacy Policy

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Privacy Policy

Welcome to The True Luxe
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

We may collect the following information from you:

• Personal Information: Name, email address, shipping/billing address, phone number, and payment details.
   
• Account Information: When you create an account, we store your username and encrypted password.
   
• Order History: Details of your purchases and interactions with our store.
   
• Device Information: IP address, browser type, time zone, and cookies to improve user experience.
   

We use your information to:

• Process and fulfill your orders
   
• Communicate with you regarding your order or inquiries
   
• Send promotional emails (with your consent)
   
• Improve our website and customer experience
   
• Prevent fraud and ensure secure transactions
   

We do not sell or rent your personal information. We may share it with trusted third-party service providers only to:

• Process payments (e.g., Stripe, PayPal)
   
• Ship your orders (e.g., USPS, UPS, FedEx)
   
• Manage emails or marketing campaigns (e.g., Mailchimp, Klaviyo)
   

These providers are contractually obligated to keep your data secure.

Our website uses cookies to:

• Keep you logged in
   
• Remember items in your cart
   
• Analyze traffic and improve website performance
   

You can manage cookie settings in your browser preferences.

You have the right to:

• Access the personal information we hold about you
   
• Request correction or deletion of your data
   
• Opt-out of marketing communications at any time
   

To exercise these rights, contact us at [your email address].

We implement strong security measures (SSL encryption, secure servers) to protect your data. However, no method of transmission over the internet is 100% secure.

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.